Healthcare UX

Elevating Patient Care with Intuitive Design

At Areteworks, we specialize in healthcare UX design that improves patient outcomes and streamlines clinical workflows. We're more than just a UX design agency; we’re innovators passionate about creating intuitive, human-centered solutions that make a real difference in people’s lives. With decades of experience in the healthcare industry, we understand the complex challenges healthcare professionals face in delivering exceptional care. That’s why we focus on crafting inspiring, compliant, and highly usable healthcare interfaces—from patient monitoring devices to diagnostic platforms. Our healthcare UX designs are trusted by medical professionals worldwide to enhance safety, clarity, and efficiency. If you're looking for a strategic design partner to help you lead in digital health innovation, you're in the right place.

Healthcare UX Services

Healthcare UX design for medical products

Empathy Research

In today's healthcare industry, understanding stakeholders, particularly end-users is crucial. Areteworks' research team has significant experience gathering and comprehending stakeholder feedback to improve user experiences. Our research methodologies include face-to-face and remote user interviews and observations. We also leverage secondary research and our extensive healthcare industry knowledge to identify and define primary user needs. Our empathetic approach to research allows us to provide valuable insights that improve healthcare outcomes for all stakeholders. Click on the link to read more about Empathy mapping.

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User Journeys

User journeys are a powerful tool for gaining insights into users' goals, emotions, workarounds, and difficulties as they interact with a product or service. At Areteworks, we leverage our deep understanding of user empathy and proven research methods to create accurate, detailed user journeys that reveal critical insights. Our UX design team uses these insights to inform the design of user-centered solutions that address the needs of both users and stakeholders. We also validate the user journeys with healthcare providers and other stakeholders to ensure our solutions align with their goals and priorities. By combining our deep experience and rigorous research methods, we create user journeys that drive meaningful and sustainable outcomes for our clients.

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Healthcare UX Design

At Areteworks, we believe that intuitive and affordable healthcare UX design is essential for improving patient outcomes and enhancing stakeholder value. Our UX designers bring unique and specific expertise in healthcare diagnostics, pharmaceutical analysis, hospital management, and patient monitoring tools. We specialize in creating inspiring UX systems for desktop, mobile, and online healthcare applications that empower users to navigate complex healthcare environments with ease. With our user-centered approach and deep healthcare expertise, we are committed to delivering solutions that improve healthcare outcomes and create sustainable value for our clients.

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Prototyping & Development

Interactive Prototypes are a crucial component of designing a successful user experience and streamlining the early stages of the design process. At Areteworks, our UX designers employ rapid prototyping techniques to validate and assess initial designs. We have extensive experience in various prototyping tools, including Figma, InVision, Balsamiq, and Adobe XD. By leveraging these tools and our expertise in UX design, we deliver high-fidelity prototypes that bring our designs to life, giving stakeholders and end-users a clear understanding of the final product and allowing for iterative feedback to refine the user experience further.

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Formative Usability Assessment

Areteworks’ usability specialists are able to conduct formative usability tests via both in-person and remote video-streamed interviews. Formative interactive usability tests allow our team to identify strengths in the healthcare UX design and detect areas for improvements, allowing for a thorough concept iteration throughout the design process.

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Summative FDA Testing

Areteworks understands that healthcare device development needs to occur quickly yet safely. Our Human Factors experts can conduct summative usability tests in-person or sometimes (if possible) through remote means. Summative usability tests act as final validation that the safety and use of healthcare devices have been addressed and all FDA requirements have been met. We analyze the testing data and quickly iterate a design that meets government safety regulations.

Our Process

Areteworks’ Design Thinking approach is a flexible user-centered iterative process to help innovate and design intuitive user interactions for resolving users’ pain-points. Our experienced researchers and designers lead design reviews, brainstorming sessions and usability tests to facilitate rapid design concept revisions, leading to inspiring and affordable UX solutions.

Healthcare Work

Advance Monitoring System

A standout in Areteworks’ UX design agency portfolio, this healthcare user experience project delivered an intuitive interface that improved data visibility, increased stakeholder interest by 35%, and accelerated clinical decisions—demonstrating the impact of our UX consulting services.

“Areteworks delivered a clean, intuitive interface that enhanced data visibility without compromising usability. Their team quickly grasped our complex workflows and responded with thoughtful, user-centered solutions. The result: a 35% increase in stakeholder interest and faster clinical decision-making. Their speed, clarity, and deep healthcare UX expertise made them an outstanding and dependable design partner.”

Scientific Equipment

Featured in Areteworks’ UX Design agency portfolio, this scientific equipment UX design project transformed complex workflows into intuitive user experiences—boosting task efficiency by 45% and reducing user errors.

“Areteworks transformed our complex workflows into intuitive, user-friendly experiences. Their design led to a 45% boost in task efficiency and a sharp drop in user errors. They simplified without sacrificing functionality—giving us a more confident, productive team. It wasn’t just better UX; it made our product more usable, scalable, and ready for real-world success.”

Digital Orthodontist

An example from Areteworks’ UX agency portfolio, this orthodontic user experience redesign improved treatment planning speed by 50% and accuracy by 40% through user-centered workflows and expert UX consulting grounded in field research.

“Areteworks delivered a more intuitive orthodontic platform by deeply understanding how clinicians manage patient care. Their design improved treatment planning speed by 50% and increased accuracy by 40%. Through in-depth field research, they brought clarity to complex workflows. Their thoughtful, detail-driven UX approach made a real impact on clinical efficiency and user confidence.”

Nanodrop ONE

Showcased in Areteworks’ UX design agency portfolio, this scientific user experience redesign of the NanoDrop system improved measurement speed and reduced cognitive load—scoring 40% higher in usability testing and enhancing efficiency in high-volume lab environments through expert UX consulting.

“Areteworks helped streamline our NanoDrop system interface, making sample measurement faster and more intuitive for lab technicians. Their design reduced cognitive load and scored 40% higher in usability testing, enabling quicker turnaround in high-volume environments. Their attention to detail, user-centered approach, and seamless collaboration made them a trusted partner in delivering high-quality results.”