Case Study

Healthcare UX

Impactful UX Design for Edwards’ Hemodynamic ICU Platform

Advanced Monitoring

Background

This healthcare UX case study explores how Areteworks redesigned Edwards Lifesciences’ ICU monitoring platform plays a critical role in real-time cardiac assessment for patients in high-acuity care. The system provides clinicians with vital insights through advanced algorithms and integrated data streams. Areteworks was brought in to redesign the UX of this complex platform—balancing clinical depth with usability. With over 25 years of experience in healthcare UX, we focused on creating an interface that empowers decision-making, enhances data visibility, and minimizes interaction errors in time-sensitive settings.

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Distinctive Yet Familiar

Challenge

In this healthcare UX case study, ICU environments demand precision and speed. The existing interface suffered from visual clutter, inconsistent data hierarchies, and non-intuitive workflows—issues that led to delays and potential misreads. Areteworks tackled these healthcare UX challenges head-on, focusing on simplifying high-density information, streamlining navigation, and ensuring that critical readings and alerts were surfaced naturally for the clinical eye. To validate every design decision, we collaborated closely with medical staff in real-world ICU scenarios, ensuring the UX redesign directly supported life-critical workflows.

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Optimized Workflow

Solution

We delivered a cohesive and visually organized UI for Edwards Lifesciences’ platform as part of this healthcare UX case study—prioritizing vital signs, lab data, and alerts without overwhelming the user. Custom dashboards adapt to user roles and patient status, while streamlined interactions reduce task friction across shifts. Leveraging Areteworks’ experience in FDA-regulated healthcare UX design, we ensured compliance without compromising usability or efficiency.

Impact: The results of this healthcare UX case study were clear: improved accuracy, faster clinician response times, and higher overall satisfaction in critical care settings. Key features included role-based views, alert prioritization, and minimized screen clutter.

Feedback—“Areteworks transformed our UI into a tool clinicians actually want to use. Task completion time dropped by 35%, and internal training time was cut in half. The clarity they brought directly improved patient care.” – Edwards Lifesciences

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