Case Study

Paradigm UX Redesign

Thermo Fisher UX Case Study

SPECTROSCOPY ANALYSIS

Background

Thermo Fisher UX Case Study: Areteworks partnered with Thermo Fisher Scientific, a leader in healthcare and lab tech, to revamp its 15+ year-old OMNIC material analysis software. As a Thermo Fisher UX Design Agency, we delivered an intuitive UX design for the Paradigm series, aligning with advanced hardware and optimizing lab workflows for diverse scientific environments.

Our approach reduced workflow complexity by 40% and user errors by 35%, leveraging 25+ years of healthcare UX and enterprise software expertise. Areteworks transformed this legacy system into a cutting-edge tool, exceeding stakeholder expectations.

Client feedback highlights our success: "Areteworks’ UX approach was thoughtful & precise. They grasped our workflows and delivered elegant designs," says Thermo Fisher.

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IMPROVE PRODUCTIVITY

Challenge

In this Thermo Fisher UX Case Study, revamping OMNIC software posed significant challenges: a feature-heavy legacy system that impeded lab efficiency, varied user requirements, and a demand for seamless productivity improvements. Our team, with 25+ years of expertise in scientific equipment UX design, conducted comprehensive user research to identify pain points, behaviors, and needs.

Using structured card sorting and collaborative workshops, we restructured the application’s features to enhance clarity and usability in high-stakes commercial scientific equipment labs. This user-centered UX design process, highlighted in this Thermo Fisher UX Case Study, tackled inefficiencies directly, ensuring the Paradigm series simplified complexity while retaining critical functionality.

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GREATLY SIMPLIFIED USER EXPERIENCE

Solution

As part of this Thermo Fisher UX Case Study, Areteworks transformed the Paradigm software with a customizable dashboard UX design, providing quick access to critical data and enhancing efficiency for all lab users. Our UX and UI specialists, with 25+ years of experience in enterprise software and healthcare UX design, integrated contemporary visuals, intuitive iconography, and AI-enhanced insights to support rapid iteration and smarter decision-making.

The outcome? A groundbreaking, industry-leading UI system that:

Reduced user errors by up to 35%, significantly boosting lab productivity
Delivered scalable workflows, modern design, and AI-driven insights for scientific software UX

Thermo Fisher shared feedback: "Areteworks’ approach is very thorough... impressed our team."

Impact: Achieved a 35% reduction in user errors, significantly boosting lab productivity.

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