Healthcare UX

Connecting patients and healthcare through intuitive design.

Our inspiring and intuitive Healthcare User Experience Design (UX) has assisted doctors, surgeons, nurses, cardiologist, perfusionists, ophthalmologist and hospital staff around the world in the diagnosis and care of their patients. By designing and deploying innovative, award-winning medical user experience solutions that are among the world’s best, Areteworks has become an influential presence in the Healthcare UX / UI Design industry. Our User Experience systems have been used in perfusion systems, hemodialysis products, blood component transfusion systems, DNA analysis, patient monitoring devices (invasive and non- invasive), diabetic systems, infusion pumps, ophthalmology, dermatology, cardiovascular, medical instrumentation, and diagnostic systems.

Healthcare UX Services



Understanding end-users in the healthcare industry has become more critical than ever. Areteworks’ researchers have unique and extensive experience comprehending stakeholder feedback in a healthcare setting that leads to improved user experiences. We employ a diversity of research methodologies—from remote user observations via live streaming to face-to-face interviews. We also utilize existing secondary research and our own vast experience working in the healthcare industry to identify and define primary user needs.


User Journeys

User journeys are a visualization of the “task-goal” workflows essential for gaining insights into the user’s goals, emotions, workarounds and difficulties. Using Empathy gained through various proven research methods, Areteworks’ UX design team is able to effectively create user journeys to detail the tasks and frustrations experienced by users. We then validate the user journeys with stakeholders and healthcare providers.


Healthcare UX Design

Areteworks understands the importance of rapid and affordable healthcare UX design. Our User Experience (UX) designers have unique and specific design expertise in healthcare diagnostics, pharmaceutical analysis, hospital management, and patient monitoring tools. We specialize in creating intuitive UX systems for desktop, mobile, and online healthcare applications.


Prototyping & Development

Healthcare interactive Prototypes are pivotal to designing a successful user experience and speeding up the early stages of the design process. Our UX designers incorporate rapid prototyping techniques early in the design process to assist in validating and assessing the initial designs before moving forward. A conceptual prototype based on use cases is then developed and used as an assessment tool for formative usability testing.


Formative Usability Assessment

Areteworks’ usability specialists are able to conduct formative usability tests via both in-person and remote video-streamed interviews. Formative interactive usability tests allow our team to identify strengths in the healthcare UX design and detect areas for improvements, allowing for quick concept iterations throughout the design process.


Summative Human Factors / FDA Assessment

Areteworks understands that healthcare device development needs to occur quickly yet safely. Our Human Factors experts can conduct summative usability tests in-person or sometimes (if possible) through remote means. Summative usability tests act as final validation that the safety and use of healthcare devices have been addressed and all FDA requirements have been met. We analyze the testing data and quickly iterate a design that meets government safety regulations.

Our Process

Areteworks’ Design Thinking approach is a flexible user-centered iterative process to help innovate and design intuitive user interactions for resolving users’ pain-points. Our experienced researchers and designers lead design reviews, brainstorming sessions and usability tests to facilitate rapid design concept revisions, leading to inspiring and affordable UX solutions.

Healthcare Work

Edwards Lifesciences

“This is really great work and a clean, intuitive user interface.”


“Areteworks provided our project with a simple and innovative user experience.”


“Areteworks communicated extremely well in all phases of the project.”

Enigma Diagnostics

“Areteworks’ design approach led to a simpler and more intuitive user interface for our MiniLab.”